How can I update the link on a button on a campaign I built?
This article explains whether the destination link on a campaign's CTA button can be updated after saving. For campaigns set to Manage Collectively — the setting most Dynamic Video campaigns use — the button link is permanently locked once saved, with no reset option. For campaigns set to Manage Individually, individual pages can be reset, which allows the button link to be changed on that page. This distinction depends entirely on which setting was chosen when the campaign was built.
Whether you can change a campaign button's link comes down to one thing: which management setting the campaign was built with.
If your campaign is set to "Manage Collectively"
This is the setting most people use for Dynamic Video campaigns.
The straightforward answer: you can't. Once the campaign is saved, everything on every page — video, logo, and button link — is locked. There is no self-serve way to change the button's destination link, or anything else, after saving. If the link needs to be different, the current path is to build a new campaign with the correct link set up before saving.
If your campaign is set to "Manage Individually"
This is the exception. Each page in the campaign can be handled separately.
What you can do: reset an individual page and rebuild it with the new button link.
- Go to Workspace and click Pages.
- Find the page you want to update.
- Click the ✏️ pencil icon to open the Page Editor.
- Click the bold "Reset Page" button and confirm.
- Turn the Button toggle back on, enter your CTA text, choose the action type (Website Link, Email, Text, or Call), and enter the new destination.
- Add the button before re-uploading your video — button setup should happen first.
- Save.
The tradeoff: you're updating that page individually. There's no way to push the new link out to every page in the campaign at once.
Quick Reference
| Campaign Setting | Can I change the button link after saving? |
|---|---|
| Manage Collectively | ❌ No — locked permanently, on every page |
| Manage Individually | ✅ Yes — by resetting the individual page |
What to Check Next
- Not sure which setting your campaign uses? Check the campaign settings in Workspace — don't assume a reset is possible.
- Setting up a new campaign and think you'll need to change the button link later? Double- and triple-check the destination before saving, since Manage Collectively won't give you a second chance.
When to Contact Support
- You have a Manage Collectively campaign and the button link needs to change — a new campaign is the standard path, but reach out if you'd like to confirm there's no exception available.