Can I Replace a Video on a Spokenote Page?
This article explains what happens when you try to update the video on a Business Workspace campaign, based on which management setting was chosen at build time: Manage Collectively (locks once saved, no resets possible) or Manage Individually (allows page-by-page resets, but not bulk updates). Most Dynamic Video campaigns default to Manage Collectively, so this is the outcome most campaign builders should expect.
Note: This article is about campaigns specifically. If you're trying to update the video on a single, standalone Page (not part of a campaign)
Whether you can replace a campaign's video comes down to one thing: which management setting the campaign was built with.
If your campaign is set to "Manage Collectively"
This is the default most people use for Dynamic Video campaigns, since it pushes one piece of content to every page in the campaign at once.
The catch: once that content is saved and applied across all pages, it's locked for good. There is no self-serve reset option — not for individual pages, not for the campaign as a whole. If you need different video content, the current path is to build a new campaign rather than edit the existing one.
If your campaign is set to "Manage Individually"
Each page in the campaign is treated as its own, separate entity.
What you get: the self-serve "Reset Page" option, available page by page:
- Head to your Workspace and click Pages.
- Find the page you want to swap out.
- Click the ✏️ pencil icon to open the View Overview.
- Click Editor to enter the Page Editor.
- Click the bold "Reset Page" button in the top right.
- Confirm when asked — old video gone.
- Click the placeholder image to record or upload a fresh video.
Pro tip: add CTA buttons before uploading the video — they need to go first.
What you give up: the ability to push one video out to every page in the campaign simultaneously. Each page has to be updated on its own.
Quick Reference
| Campaign Setting | Reset individual pages? | Push one video to all pages? |
|---|---|---|
| Manage Collectively | ❌ Never, once saved | ✅ (once, before locking) |
| Manage Individually | ✅ Self-serve, page by page | ❌ |
What to Check Next
- Not sure which setting your campaign uses? Check the campaign settings in Workspace before assuming a reset is possible.
- Only working with one standalone Page, not a campaign? This article doesn't apply to you — see Can I Replace a Video on a Spokenote Page? instead.
When to Contact Support
- You have a Manage Collectively campaign and need the video changed — a new campaign is generally the path forward, but reach out if you want to confirm there's no exception available for your situation.